REFUND AND RETURN POLICY
All sales are final and non-refundable. We will not issue refunds for online or printed continuing education product purchases.
SECURITY AND PRIVACY POLICY
FAMOS, LLC is committed to protecting your privacy when you visit our Web site. Information we collect from you is used to improve our site, provide you a better experience, respond to your questions and process your online transactions.
Information collection
We collect two types of information on our Web site:
- Web server traffic information.This information is used to determine the number of visitors to our site, length of stay and sources of traffic. We collect aggregate data — or totals of those visiting from a domain — not information identifying individual users. We use this information to help improve our site and our service to you.
- Personal information provided by you.We collect e-mail addresses and other personal information only when you provide it to us. If you fill out a form or survey, request information or make a transaction, we may collect your name, address, city, state, zip code, telephone number and e-mail address.
Use of personal information
FAB Professionals collects information on our Web site. We do not sell, trade or rent our Web site visitor’s personal information to others. If you willingly provide us your personal information, FAB Professionals may use it in the following way:
E-mail Information Requests and Questions.
When we respond to your e-mail requests or questions, we may collect your e-mail address and send you FAB Professionals e-mail bulletins or news. To opt out and remove your name from future e-mails, follow the unsubscribe instructions in the message. We may also request your email address or mailing address for the purposes of conducting a survey or to provide additional services (for example, registration confirmation, announcements regarding new or special offerings or price specials).
Your consent
By using the FAMOS, LLCWeb site, you consent to the collection and use of the information described above. Any changes to this policy will be posted prior to their implementation.
Your choice
We respect your privacy and recognize that you may wish to limit the ways in which we contact you. Simply send an e-mail to rick@teamwallace.org with the following information:
- To remove your name from the FAMOS, LLC postal mailing list, please provide your full name, mailing address and a sentence requesting suppression of your personal information in our files.
- To review or correct your personal information with FAMOS, LLC, please provide your name and a sentence requesting a review or a correction.
Security
We take every precaution to protect your personal information. At FAB Professionals, your personal information is kept confidential and stored in a secure environment. Access to your information is restricted only to authorized staff with a legitimate and specific business purpose. If you have any questions about the security at our Web site, send an e-mail to rick@teamwallace.org
Cookies
A cookie is a piece of data sent to your Web browser and stored on your hard drive. Cookies help us improve our Web site by tracking and targeting the interests of our users as they visit different sections of our site. Cookies do not contain any personal information.
Log files
We use IP addresses to analyze trends, administer the site, track visitors’ movements and gather broad information for aggregate use. IP addresses are not linked to personal information.

